Terms and Conditions

Host Doughnut: Terms and Conditions

Last Updated: 1st September 2024

Welcome to Host Doughnut! By signing up for any of our hosting services, you agree to the following Terms and Conditions. Please read them carefully.

1. Agreement Overview

These Terms and Conditions constitute a binding agreement between you (referred to as “Customer,” “you,” or “your”) and Host Doughnut (referred to as “Host Doughnut,” “we,” “our,” or “us”). By using our services, you agree to comply with all the terms and conditions stated herein.

2. Services Provided

Host Doughnut provides web hosting services, including but not limited to shared hosting, VPS hosting, dedicated servers, and domain name registration. Specific details regarding the services you have selected will be outlined in the Service Order.

3. Account Setup and Information

  • Account Registration: To use our services, you must register for an account and provide accurate and complete information during the registration process. You agree to keep your account information up to date at all times.
  • Account Security: You are responsible for maintaining the security of your account and all activities that occur under your account. Host Doughnut will not be liable for any loss or damage resulting from your failure to maintain the confidentiality of your account details.

4. Acceptable Use Policy (AUP)

You agree to use Host Doughnut services only for lawful purposes and in accordance with our Acceptable Use Policy (AUP). The following activities are strictly prohibited:

  • Illegal Activities: Hosting, distributing, or promoting illegal content, including but not limited to pirated software, hacking tools, and child exploitation materials.
  • Spam and Unsolicited Emails: Sending unsolicited bulk emails (spam) through our servers or using our services to assist others in doing so.
  • Malicious Activities: Running programs or scripts that harm the functionality of our servers or disrupt other customers’ services, such as distributed denial of service (DDoS) attacks, malware distribution, and phishing.
  • Resource Abuse: Using excessive resources that impact the performance of our servers or other users. Host Doughnut reserves the right to suspend or terminate accounts that violate resource usage policies.

5. Payment Terms

  • Billing Cycle: Payment for services is due on the first day of each billing cycle, which may be monthly, quarterly, or annually, depending on your chosen plan.
  • Payment Methods: Host Doughnut accepts payments through credit/debit cards, PayPal, and bank transfers. You are responsible for ensuring that your payment information is up to date.
  • Late Payments: If payment is not received within 7 days of the due date, Host Doughnut reserves the right to suspend your account and all associated services until the outstanding balance is paid in full. Accounts that remain unpaid for 30 days may be terminated, and all data will be permanently deleted.
  • Refund Policy: We offer a 30-day money-back guarantee for new hosting accounts. Domain registrations and renewals are non-refundable. After the initial 30-day period, no refunds will be issued.

6. Data Backup and Loss

Host Doughnut performs regular backups of our servers, but we cannot guarantee that data will be recoverable at all times. Customers are responsible for maintaining their own backups. Host Doughnut is not liable for any data loss resulting from server failures, accidental deletions, or any other causes.

7. Service Uptime Guarantee

Host Doughnut aims to provide a 99.9% uptime guarantee for our hosting services. While we strive to maintain this level of service, we cannot guarantee that there will be no interruptions. Scheduled maintenance and unforeseen technical issues may cause temporary downtime. Host Doughnut will not be held liable for any damages or losses resulting from service interruptions.

8. Account Termination and Suspension

  • Voluntary Termination: You may terminate your account at any time by submitting a cancellation request through your control panel or by contacting our support team. Upon termination, all services associated with your account will be deactivated, and your data may be permanently deleted.
  • Involuntary Termination: Host Doughnut reserves the right to suspend or terminate your account, with or without notice, if you violate any of the terms in this agreement, including the Acceptable Use Policy. We may also suspend or terminate services if your account is past due or if we determine that your usage poses a security risk to our infrastructure.

9. Intellectual Property

  • Customer Content: You retain all rights to the content you upload, publish, or otherwise distribute through Host Doughnut’s services. However, by using our services, you grant us a worldwide, non-exclusive license to host, display, and transmit your content as necessary to provide the services.
  • Host Doughnut’s Content: All content, trademarks, and intellectual property owned by Host Doughnut, including but not limited to logos, software, and documentation, remain the property of Host Doughnut. You may not copy, modify, or distribute any Host Doughnut content without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Host Doughnut shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services. Our liability is limited to the amount you paid for the services in the 12 months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Host Doughnut, its affiliates, and its employees from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your breach of these Terms and Conditions, or your violation of any third-party rights.

12. Modifications to Terms and Services

Host Doughnut reserves the right to modify these Terms and Conditions at anytime. Any changes will be posted on our website, and your continued use of our services after such modifications constitutes your acceptance of the new terms. We may modify, suspend, or discontinue services at any time, with or without notice.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please get in touch with us at: